Cookie Policy

Hi-Line Services is committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage what cookies are stored on your device. We call it our Cookies Policy. By using our website (through any device) you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply. We reserve the right to make changes to our Cookies Policy. Any changes will appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to such changes.

1. What are cookies?
2. Cookies we use
3. What if I don’t want to accept cookies?

What are cookies?

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, and generally improving your online experience.

There are different types of cookies. They all work in the same way but have minor differences.

Session cookies last only for the duration of your visit and are deleted when you close your browser. They facilitate tasks such as allowing a website to identify that a user of a device is navigating from page to page, supporting website security or basic functionality. Many of the cookies we use are session cookies. For example, they retain key details while you move between pages on the website. Session cookies are also used for security and are designed to be very difficult to read, change, access or use except by us when you have an active session. They contain no personal information that can be used to identify an individual.

Persistent cookies last after you have closed your browser and allow our website to remember your actions. Hi-Line Services may use persistent cookies in a few ways, for example, to remember your previous selections. We may also use persistent cookies to allow us to analyse customer visits to our site, for example, to help us to understand how customers arrive at and use our site so we can improve the service we provide.

First and third-party cookies: whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third- party cookies. You can read more about them below.

Strictly necessary cookies: these cookies are essential to enable you to move around the website and use its features, and for ensuring the security of your online experience. Without these cookies, services such as applying contacting us can’t be provided. These cookies don’t gather information about you for the purposes of marketing.

Performance cookies: these cookies collect information about how visitors use a website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor, although they may collect the IP address of the device used to access the site. All information these cookies collect is anonymous and is only used to improve how a website works, the user experience and to optimise our website. By using our website, you agree that we can place these types of cookies on your device, however, you can block them using your browser settings. For more information on how to do this in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari), short video guides are available on YouTube.

Functionality cookies: These cookies allow the website to remember choices you make. They are also used to identify what type of customer you are based on your behaviour. Using this information we may set your default homepage to that which is most appropriate for your customer type for the next time you visit us.They may also be used to provide services you request, such as watching a video. The information these cookies collect is anonymised (i.e. it does not contain your name, address, etc.) and they don’t track your browsing activity across other websites.
By using our websites, you agree that we can place these types of cookies on your device, however, you can block them using your browser settings. For more information on how to do this in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari),  short video guides are available on YouTube.

Targeting cookies: these cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks. They remember that you have visited a website and this information may be shared with other organisations such as media publishers.

You can block these cookies using your browser settings. For more information on how to do this you may wish to watch a short video guide on YouTube which explain how this is done in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari). By using our websites you agree that we can place these types of cookies on your device.

Cookies we use

Below is a full list of the cookies used by Hi-Line Services along with a description of what they are used for, and whether they are ‘first’ or ‘third’ party. Where a cookie is a third party cookie, visit the providers’ website for more information.

What if I don’t want to accept cookies?

You can block or restrict cookies set by any website – including Hi-Line Services websites – through the browser settings on each browser you use, on each device you use to access the Internet.

Keep in mind
Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your Internet browser.

For more information on how to do this in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari), short video guides are available on YouTube.